Frequently Asked Questions

Operating Hours

Question What are your operating hours for outpatient services?
Answer

Monday - Friday: 8:30 a.m. - 17:00 p.m.
Saturday: 8:30 a.m. - 12:00 p.m.
National & Public Holidays : 24 hours at an emergency room

Medical Appointment

Question How can I make an appointment?
Answer

You can submit an online request form on our website (eng.hallym.or.kr) or by calling , or visiting the hospital.

Language

Question Do the doctors speak English?
Answer

Yes, most of our doctors speak English

Health Screening Services

Question Can I receive a comprehensive screening program?
Answer

Yes, we at the Health Promotion Center offer a variety of specialized and customized screening programs.

Question How can I book for Health Screening Services?
Answer

You can submit an online request form on our website (eng.hallym.or.kr) or by calling the Health Promotion Center at or visiting the center.

Question How long does it take to get health screening services?
Answer

It takes approximately two to three hours. If you receive detailed, specialized exams, however, it would need one to two more hours. Please visit the center between 7:30-9:30 am on weekdays, and between 8:30-9:30 am on Saturdays.

Question Can I get medical certificates in English?
Answer

Yes, we can provide them if you request in advance on your examination day.

Question How can I receive examination results?
Answer

After confirmation by a doctor, we will send them to you by mail or you can visit the center to get counseling on them.

Prescriptions

Question How can I receive medications?
Answer

After seeing a doctor, you can get a prescription to buy drugs at a nearby pharmacy.
For your information, according to healthcare reforms in 2000, hospitals in Korea are not allowed to provide general medications for outpatients. Only special drugs, in a few cases, can be prescribed.

Immunizations for Travel

Question Are immunizations before overseas travel available?
Answer

Yes, recommended immunizations for specific destinations are provided after consulting specialists at departments of infectious disease and family medicine.

Insurance

Question Do you accept the Korean National Health Insurance?
Answer

Yes, if you are covered by it, you pay the same amount as Koreans do.