Frequently Asked Questions

Operating Hours

Q : What are your operating hours for outpatient services?
A :

Monday - Friday: 8:30 a.m. - 17:00 p.m.
Saturday: 8:30 a.m. - 12:00 p.m.
National & Public Holidays : 24 hours at an emergency room

Medical Appointment

Q : How can I make an appointment?
A :

You can submit an online request form on our website ( or by calling , or visiting the hospital.


Q : Do the doctors speak English?
A :

Yes, most of our doctors speak English

Health Screening Services

Q : Can I receive a comprehensive screening program?
A :

Yes, we at the Health Promotion Center offer a variety of specialized and customized screening programs.

Q : How can I book for Health Screening Services?
A :

You can submit an online request form on our website ( or by calling the Health Promotion Center at or visiting the center.

Q : How long does it take to get health screening services?
A :

It takes approximately two to three hours. If you receive detailed, specialized exams, however, it would need one to two more hours. Please visit the center between 7:30-9:30 am on weekdays, and between 8:30-9:30 am on Saturdays.

Q : Can I get medical certificates in English?
A :

Yes, we can provide them if you request in advance on your examination day.

Q : How can I receive examination results?
A :

After confirmation by a doctor, we will send them to you by mail or you can visit the center to get counseling on them.


Q : How can I receive medications?
A :

After seeing a doctor, you can get a prescription to buy drugs at a nearby pharmacy.
For your information, according to healthcare reforms in 2000, hospitals in Korea are not allowed to provide general medications for outpatients. Only special drugs, in a few cases, can be prescribed.

Immunizations for Travel

Q : Are immunizations before overseas travel available?
A :

Yes, recommended immunizations for specific destinations are provided after consulting specialists at departments of infectious disease and family medicine.


Q : Do you accept the Korean National Health Insurance?
A :

Yes, if you are covered by it, you pay the same amount as Koreans do.